Privacy Policy

Effective date: 2025-10-26

This Privacy Policy explains how handelplatz (“we”, “us”) collects, uses, and shares personal information when you visit handelplatz.shop, make a purchase, or contact us. We act as a “controller/business” under GDPR/CCPA, where applicable.

1) Who We Are

handelplatz · 3690 Glendale Avenue, Los Angeles, CA 90017, USA · Email: info@handelplatz.shop · Phone: +1 213-369-9732.

2) Information We Collect

Order & account data: name, addresses, email, phone, payment token (from payment provider), order history.
Device & usage data: IP address, cookies, pages viewed, timestamps, approximate location.
Support communications: messages you send us and attachments.

3) Purposes & Legal Bases

Contract: process orders, payments, shipping, returns, and customer service.
Legitimate interests: secure our Site, prevent fraud, improve services, and understand usage.
Consent: analytics/marketing cookies or email marketing where required. You can withdraw consent at any time.
Legal obligations: tax/accounting retention and regulatory requests.

4) Sharing

We share data with trusted processors (ecommerce platform, payment gateways, shipping carriers, analytics/marketing providers) solely to provide our services, under appropriate safeguards and agreements (e.g., DPAs, SCCs for international transfers).

5) Cookies & Analytics

We use necessary cookies for the Site to function and, where required, obtain consent for analytics/marketing cookies. Manage cookies in your browser or via our cookie banner (if available).

6) Retention

Order records are retained as required by law. Other data is kept only as long as necessary for the stated purposes.

7) Your Rights

GDPR (EU/UK): access, rectification, erasure, restriction/objection, portability, and withdrawal of consent.

CCPA/CPRA (California): right to know, delete, correct, and opt-out of “sale”/“sharing” of personal information; no discrimination for exercising rights.

To exercise rights, email info@handelplatz.shop. We may need to verify your identity.

8) Children

Our Site is not intended for children under 16, and we do not knowingly collect their data.

9) International Transfers

Where data is transferred across borders, we use appropriate safeguards as required by law.

10) Updates

We may update this Policy from time to time. Changes will be posted here with a new effective date.

11) Contact

Email: info@handelplatz.shop · Phone: +1 213-369-9732 · Address: 3690 Glendale Avenue, Los Angeles, CA 90017, USA.